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Consumer Protection Law
Consumer Protection Law
Consumer protection law safeguards individuals from unfair business practices, dangerous products, and predatory financial services. Our specialized attorneys help consumers enforce their rights against deceptive marketing, fraudulent business conduct, defective products, and unlawful lending practices. We provide powerful advocacy to level the playing field between everyday consumers and large corporations while seeking appropriate remedies for those who have been harmed.
Comprehensive Consumer Rights Advocacy
Our consumer protection practice offers specialized services including case evaluation, unfair practice investigation, class action assessment, settlement negotiation, and litigation representation. We handle deceptive advertising claims, debt collection harassment, predatory lending, product liability, identity theft recovery, and warranty enforcement. Our attorneys combine technical legal knowledge with genuine commitment to consumer justice, working to secure compensation for victims while helping to prevent future violations through impactful legal action.
Why Choose Us?
Consumer-Focused Approach
Dedicated to protecting individual rights against corporate wrongdoing with accessibility for all consumers.
Results-Driven Representation
Proven track record of successful consumer cases with significant recoveries and practice-changing outcomes.
Your Consumer Rights
Our consumer protection team combines legal expertise with investigative resources to identify unlawful patterns of conduct and hold companies accountable for their actions against consumers.
Key Consumer Protections
- Right to accurate information and truthful advertising
- Freedom from harassment and unfair collection practices
- Protection against unsafe products and inadequate warnings
What is false advertising and what can I do about it?
False advertising occurs when a business makes materially misleading statements about their products or services. This includes exaggerated performance claims, hidden fees, deceptive pricing, fake testimonials, misleading product origins, or unsubstantiated health benefits. If you've been misled, first document everything including advertisements, purchase receipts, correspondence, and how the actual product or service differed from what was promised. You can file complaints with the FTC, your state attorney general's consumer protection division, and the Better Business Bureau. For significant financial harm, consult with a consumer protection attorney who can help pursue legal remedies including refunds, actual damages, and in some cases, statutory damages and attorney's fees under state and federal consumer protection laws.
How can I stop debt collector harassment?
The Fair Debt Collection Practices Act (FDCPA) provides powerful protections against debt collector harassment. If you're experiencing harassment, keep detailed records of all calls (dates, times, content), save threatening letters or texts, and document any workplace contact or third-party communications about your debt. You have the right to demand verification of the debt in writing. You can also send a written cease communication letter requiring collectors to stop contacting you except to confirm specific actions. For violations like threats, excessive calls, obscene language, false representations, or contacting you at inconvenient times, you may be entitled to damages of up to $1,000 per violation plus actual damages and attorney's fees. Our firm can help stop the harassment immediately and pursue appropriate compensation for unlawful collection tactics.
What is a class action lawsuit and how does it work?
A class action lawsuit allows a representative plaintiff to sue on behalf of a larger group (class) of people similarly harmed by the same defendant's conduct. These are particularly effective for consumer protection cases where individual damages might be relatively small but the collective harm is substantial. The process begins with filing a complaint detailing how the representative and class members were similarly harmed. The court then decides whether to "certify" the class based on factors like common questions of law/fact, typicality of claims, and adequacy of representation. If certified, class members are notified and can typically opt out if desired. The case proceeds through litigation or settlement negotiations, and any recovery is distributed among class members after court approval. Class actions are powerful tools for addressing widespread consumer abuses that might otherwise go unremedied due to the impracticality of individual lawsuits.
Our Consumer Protection Practice Areas
Unfair Financial Practices
Fighting against predatory lending, hidden fees, illegal interest rates, unauthorized charges, and deceptive financial products that exploit consumers.
Deceptive Marketing
Challenging false advertising, misleading claims, bait-and-switch tactics, and other deceptive practices that influence consumer purchasing decisions.
Debt Collection Abuse
Protecting consumers from harassment, threats, misrepresentation, inappropriate contact, and other violations of the Fair Debt Collection Practices Act.
Defective Products
Representing consumers injured by dangerous or defective products, inadequate warnings, or manufacturers who concealed known safety issues.
Our Success Stories
Auto Financing Class Action Settlement
We represented thousands of consumers who were targeted by a major auto finance company with deceptive loan practices that included hidden fees and misrepresented interest rates. Through extensive document analysis and depositions, we uncovered internal communications proving the company knew about the misleading practices. After defeating the defendant's motion to dismiss and achieving class certification, we negotiated a $18.5 million settlement that provided both monetary compensation to affected consumers and significant changes to the company's lending disclosures and practices, benefiting future customers nationwide.
Debt Collection Harassment Victory
Our client endured months of aggressive debt collection tactics including late-night calls, workplace contact, threats of arrest, and communications with family members regarding an allegedly overdue debt. Our investigation revealed the debt had actually been paid by insurance years earlier and the collection agency failed to verify the debt's validity before beginning collection efforts. We filed suit under the Fair Debt Collection Practices Act and state consumer protection laws, ultimately securing a $65,000 judgment that included statutory damages, emotional distress compensation, and attorney's fees while obtaining a permanent injunction against further collection attempts.
Our Consumer Protection Process
1
Case Evaluation & Investigation
We carefully review your consumer complaint, gathering all relevant documentation including contracts, advertisements, communications, and financial records. Our team researches applicable laws and similar cases to determine the strength of your claim and potential remedies.
2
Demand & Pre-Litigation Resolution
When appropriate, we send formal demand letters to violators detailing legal violations and requested remedies. Many consumer cases resolve at this stage through negotiated settlements that provide compensation and halt unlawful practices.
3
Litigation & Discovery
If pre-litigation efforts don't produce fair results, we file consumer protection lawsuits in state or federal court. Through comprehensive discovery, we obtain internal documents, witness testimony, and other evidence to strengthen your case.
4
Resolution & Reform
We pursue maximum compensation through settlement negotiations or trial while often securing consent decrees or injunctions that require companies to change unlawful business practices, benefiting not just our clients but all consumers.
Client Testimonials
"After months of harassing calls from debt collectors for a debt I didn't owe, your firm finally made them stop and got me compensation. The peace of mind alone was worth it, but the settlement made me feel like justice was served."
Marcus J.
FDCPA Client
"I felt powerless against the big company that sold me a defective product and then refused to honor their warranty. Your attorneys took my case seriously when no one else would, and you fought to get me full compensation."
Sophia T.
Consumer Fraud Client
Stand Up For Your Consumer Rights
Have you been misled, defrauded, or harassed? Our consumer protection attorneys can help you seek justice and compensation.
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